November 1, 2024

Top 10 Questions To Ask Your Window Salesperson

When shopping for new windows, you want to be well-informed.  The window industry offers a wide selection of window products and companies to choose from.  Here are the top 10 questions you should ask your window salesperson to ensure you're making the best decision for your home:

A ladder is sitting in front of a brick house.

1.      What types of windows do you offer?

Ask about the different styles, materials, and brands available. This will help you understand your options and find the best fit for your home's design, style and your personal preferences.


2.      What are the energy efficiency ratings?

Inquire about U-factor, Solar Heat Gain Coefficient (SHGC), and air leakage ratings. These factors affect your home's energy consumption and comfort level.  You want a window that will perform in your geographic location.


3.      What kind of warranty is included?

Understanding the warranty coverage and duration is crucial. Ask about both product and installation warranties.  You need to know what is covered and what’s not. Find out if the warranty is transferable to a new homeowner.


4.      What is the total cost, and what does it include?

Request a detailed breakdown of costs, including materials and any additional fees.  Do not accept a total number scratched down without details on the window brand, type, specs, and warranties.  Does the cost include permitting, additional installation materials, delivery fees, etc.?   


5.      Are you licensed and insured?

Ensure the company is properly licensed and insured to protect yourself from potential liability issues. Always check out the company's reviews, BBB status, and endorsements for peace of mind.


6.      What is the installation process like?

Get details on the installation timeline, what to expect during the process, and how they handle unexpected issues.  Ask about the installation method for brick vs siding vs stucco openings.  Ask about the materials, trash removal, clean up. Who will manage the scheduling and oversight of the project? 


7.      Who takes the measurements to place the order?

Understand the measurement process used to place your custom window order.  Does the company use the salesperson or installer’s measurements? Does the company have a policy on measuring the window to 1/8” of an inch for a perfect fit without gapping, or does the company believe in measuring short and filling the gap around the window?  It’s always best to get an exact fit for optimal performance.


8.      Is permitting included?

Most cities require a permit and inspection for window replacement.  In addition to being a requirement, the permit process ensures the improvement project is being checked to meet code, energy efficiency requirements, and quality installation.  It’s additional peace of mind for the customer.  Does the company handle pulling the permit and scheduling the inspection with the city?


9.      Are there any current promotions or discounts available?

Don't miss out on potential savings – ask about any ongoing promotions or seasonal discounts.  Ask about any financing offers or payment plans.  Inquire if the company offers a price match guarantee if you have another quote for a comparable product.  Ensure you are getting a fair price and best value for your purchase.


10. How long will it take to receive and install the windows?

Understanding the lead time for ordering and scheduling installation can help you plan accordingly. 



Elevate Your Home with EcoView Windows and Doors


The window industry offers a wide array of products and companies to choose from for your window replacement project.  It’s always best to get several quote for comparison since quality, price, and offerings can largely vary.  Knowing what questions to ask to ensure a true apples to apples comparison of your options if key to making the right decision.  Take advantage of the free consultations and quotes to gather all the information needed for a well-informed decision. 

Your home deserves the best when it comes to comfort, efficiency, and style. At EcoView, our experienced team ensures your windows are expertly installed to prevent drafts, protect against water damage, and maximize energy savings. With a commitment to precision and quality, we enhance your home’s beauty while safeguarding your investment for the long term. From improving curb appeal to ensuring lasting durability, we make the installation process hassle-free and tailored to your needs. Reach out today for a free consultation and discover how EcoView can transform your home into a more efficient and elegant space!


August 28, 2025
If you're a homeowner in the Dallas Fort Worth area, you know how essential it is to keep your home protected from Texas heat, sudden storms, and ever-changing weather. One of the most impactful upgrades you can make is investing in window replacement , but finding the right contractor is just as important as choosing the right windows. In a region as large and competitive as DFW, selecting a reliable window replacement company in Dallas Fort Worth can feel overwhelming. Between pushy sales tactics, budget constraints, and concerns about quality workmanship, it’s easy to put this home improvement project on the back burner. This guide will walk you through what to look for, what to avoid, and how to make the most informed decision so your new windows look great, perform efficiently, and stand the test of time. Why Window Replacement Matters in the Dallas Fort Worth Area Old, drafty, or damaged windows don’t just impact your home's appearance, they cost you money every month. In cities like Allen, Frisco, Plano, and Flower Mound , energy efficiency is crucial. With triple-digit temperatures in summer and unexpected cold snaps in winter, your windows need to be more than just functional, they need to perform. New, energy-efficient windows can: Lower utility bills by reducing heat transfer Improve indoor comfort Reduce outside noise Increase curb appeal and home value That’s why choosing the right window replacement company is key to getting the results you want, without the headaches. Step 1: Start With Local Reputation and Reviews Search engines are a great place to start, but not all top-ranking companies are created equal. Look beyond the ads and dive into reviews on Google Business Profile , Nextdoor , Yelp , and Facebook . Search for phrases like: “Best window replacement company in Fort Worth” “Top-rated window installers in Dallas” “Window replacement reviews near Arlington TX” Pay attention to patterns in the reviews. Do customers mention punctuality, communication, or post-installation support? Are there multiple positive mentions of projects completed in neighborhoods like Highland Village, Keller, or Richardson ? Step 2: Make Sure They’re Licensed, Insured, and Locally Established Not all window contractors operating in the DFW area are fully licensed or properly insured, and that puts you at risk. A reliable window replacement company in Dallas Fort Worth will: Carry liability insurance and workers' compensation Have a valid license to perform window installation in Texas Be familiar with local building codes and permit requirements It’s also a huge plus if they have a long-standing presence in the area. A company that’s been serving Dallas-Fort Worth for 10+ years has likely built lasting relationships with suppliers, earned repeat customers, and developed a process that works well for the local climate.  Step 3: Ask About Energy-Efficient and Custom Window Options The right window replacement company won’t just try to sell you the most expensive option, they’ll ask about your home’s needs and help you choose windows that suit both your goals and budget. In DFW neighborhoods like Lake Highlands, Tanglewood, or Canyon Creek , older homes often need custom-sized or specially designed windows. Whether you’re replacing vinyl windows in a modern home in Frisco or updating wood-clad windows in a historic home in Grapevine , a reliable company should provide: Double-pane or triple-pane windows with low-E glass Custom frame materials like vinyl, fiberglass, or wood-clad ENERGY STAR® certified products suitable for Texas’ climate zone
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A row of large, white energy-efficient windows with multiple panes.
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By Allyssa Williamson May 5, 2025
You should replace windows in Texas primarily to combat extreme heat, reduce energy costs, and improve year-round comfort. Replacing old windows with modern, energy-efficient windows featuring Low-E glass and insulated frames can significantly reduce solar heat gain, block harmful UV rays, and seal out hot air and humidity. Additionally, new windows offer better storm resistance, noise reduction, and home value, making them a smart investment in a climate that demands durability and energy performance.
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A man is standing on a ladder in front of a brick house cleaning the windows.
By Adrien Foula November 1, 2024
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